Solution Support Senior Project Manager

TL;DR

Solution Support Senior Project Manager: Leading cross-functional teams to execute and deliver hirify.global's state-of-the-art applications, managing multiple support projects and incidents with an accent on project planning, risk management, and client relationship. Focus on coordinating technical and business teams to deliver complex software solutions and ensure successful change management.

Location: Guadalajara, Mexico (Onsite)

Company

hirify.global is a leading global analytics software company helping businesses in 100+ countries make better decisions by leveraging Big Data, artificial intelligence, and machine learning.

What you will do

• Lead cross-functional teams for project execution and coordination of support projects and incidents.
• Collaborate with business sponsors and stakeholders to define business cases, strategies, and project plans.
• Create and own project plans, including schedules, milestones, dependencies, and critical paths.
• Manage project issues and risks, developing contingency plans and publishing status reports.
• Oversee customer relationships with senior client technology and business teams, demonstrating hirify.global's wider value.
• Interact with Solution Architects and Developers to clarify requirements and resolve issues.

Requirements

• Bachelor's degree in computer science or a related field.
• Relevant work experience in a software application development environment with increasing responsibilities.
• Excellent verbal and written communication and customer engagement skills.
• Experience in delivering large and complex software solutions.
• Strong client-focused management or consulting experience.
• Understanding of software development methodology.

Culture & Benefits

• Inclusive culture strongly reflecting core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• Opportunity to make an impact and develop professionally by leveraging unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day.
• Engaging, people-first work environment offering work/life balance, employee resource groups, and social events.
• Opportunity to develop your career in Big Data analytics, artificial intelligence, machine learning, and optimization.