Solutions Engineer EMEA

TL;DR

Solutions Engineer (EMEA): Bridging technical expertise with customer-facing communication to support commercial business across Europe with an accent on delivering compelling product demonstrations, designing technical solutions, and assisting with Proof-of-Value activities. Focus on understanding modern IT environments and collaborating with sales teams to solve customer challenges.

Location: Porto, Portugal

Company

hirify.global is a leader in remote connectivity software, leveraging cutting-edge technologies like Augmented Reality and Artificial Intelligence to drive innovation and shape the future of digitalization.

What you will do

• Develop deep product knowledge of hirify.global ONE across remote connectivity, endpoint management, and digital employee experience.
• Deliver clear, compelling, and tailored product demonstrations that highlight technical capabilities and business value.
• Collaborate closely with Inside Sales and Commercial Sales teams in a dynamic, cross-functional environment.
• Participate in customer discovery sessions and analyze technical requirements.
• Support the creation of solution designs, technical documentation, and follow-up materials.
• Assist with Proof-of-Value (POV) and Proof-of-Concept (POC) activities, including setup and lightweight technical troubleshooting.

Requirements

• 1–3 years of experience in technical presales, IT support, endpoint management, systems administration, or related technical fields.
• Understanding of modern IT environments (Windows, macOS, mobile operating systems), networks, and basic security concepts.
• Excellent communication skills and confidence in presenting to customers.
• Ability to work collaboratively in fast-paced sales cycles.
• Multilingual skills (Portuguese, English, Spanish, French, German, etc.) are a strong advantage, as the role supports customers across Europe.
• Proactive, positive mindset and passion for helping customers solve real challenges.

Culture & Benefits

• Comprehensive onboarding, including hands-on technical training.
• Competitive compensation and bonus structure.
• Clear pathways for progression into midlevel and senior presales roles.
• Regular training programs and access to learning platforms.
• Employee stock program and strong benefits package.
• Modern Porto office environment with a global, collaborative team.