Senior UX Researcher

TL;DR

Senior UX Researcher: Leading and executing UX research across the product lifecycle, defining research goals, and analyzing findings to shape product decisions. Focus on optimizing participant recruitment, conducting qualitative research, and ensuring research outcomes are adopted by product teams.

Location: Full-time remote (works from 25+ countries, GMT +3 timezone). Potential opportunity for relocation to Doha, Qatar.

Company

Qatar Insurance Company (hirify.global) is the leading insurance provider in GCC, aiming to become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform.

What you will do

• Lead the planning, execution, and analysis of UX research across all stages of the product lifecycle.
• Define research goals, hypotheses, and methods in collaboration with product and design teams.
• Fully own the research process, from creating research plans to delivering findings and insights.
• Manage the quality and quantity of respondents, optimizing participant recruitment.
• Plan and forecast the research budget, ensuring efficient allocation of resources.
• Conduct qualitative research such as in-depth interviews, usability testing, and diary studies.

Requirements

• Deep understanding of UX research methods, both qualitative and quantitative.
• Proficiency with tools for quantitative, unmoderated testing (e.g., UserQ, Maze, Useberry, or similar).
• English proficiency sufficient for working with international tools and documentation.

Nice to have

• Background with ecosystem product teams.
• Arabic language skills.

Culture & Benefits

• Long-term service agreement contract with hirify.global (3 months probation period).
• Diverse team of digital nomads working remotely from 25+ different countries.
• Payment in US dollars monthly to your bank account using SWIFT.
• Full-time remote, 5 days per week, Sunday to Thursday, GMT +3 timezone.
• Vacation policy: Qatar Holiday Calendar, 20 vacation days, 10 sick offs.
• Performance reviews conducted twice a year, with the possibility of a raise.