Operations Manager, Product & Engineering

TL;DR

Operations Manager (Product & Engineering): Running the operating cadence for Product & Engineering, owning planning cycles, roadmap workflows, and sprint planning with an accent on designing and optimizing key processes. Focus on cross-functional initiatives, creating scalable frameworks for goal-setting, and analyzing operational data to improve execution and outcomes.

Location: On-site in San Francisco, CA

Salary: $170,000 – $220,000

Company

hirify.global is creating a platform to help businesses build better, more human customer experiences with AI.

What you will do

• Run the operating cadence for Product & Engineering, owning planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives.
• Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity.
• Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, and dashboards.
• Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams, driving alignment, timelines, and accountability.
• Partner with product, eng, and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution.
• Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes.

Requirements

• 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company.
• Proven track record building and scaling operational processes from scratch.
• Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations.
• Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels.
• Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick.
• Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus.

Nice to have

• Experience at an early-stage startup or scaling product org.
• Familiarity with OKR frameworks, roadmap tools, or product analytics platforms.
• Background in product management, engineering, or consulting/strategy with deep operational exposure.
• Experience with vendor management and localization expansion efforts.

Culture & Benefits

• Flexible (Unlimited) Paid Time Off.
• Medical, Dental, and Vision benefits for you and your family.
• Retirement Plan (e.g., 401K) with hirify.global match.
• Parental Leave and Fertility benefits.
• Lunch, snacks, and coffee provided.
• Discretionary Benefit Stipend.