VPC Agreement Manager (Digital Services)

TL;DR

VPC Agreement Manager (Digital Services): Manages and grows digitally driven service agreements for customers in the tissue industry with an accent on coordinating digital services, interpreting data, and ensuring customer value. Focus on building long-term customer relationships, improving performance through data insights, and contributing to new digital service concepts.

Location: Onsite in Karlstad, Sweden

Company

hirify.global is a leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries, employing over 19,000 professionals worldwide.

What you will do

• Build and manage strong, long-term customer relationships for the VPC portfolio.
• Oversee and grow VPC service agreements, ensuring delivery of scope, KPIs, and customer value.
• Coordinate digital services such as remote monitoring and performance optimization.
• Translate process data into clear, actionable insights for customer performance improvement.
• Deliver regular performance reviews and support sales teams in agreement expansion.
• Contribute to developing new digital service concepts and offerings.

Requirements

• BSc or MSc in a relevant field (papermaking, process engineering, automation, data science, or similar).
• Several years of experience in the tissue/paper industry, process optimization, service delivery, or data-driven digital services.
• Strong customer-facing experience with proven skills in communication, presentation, and relationship management.
• Solid project management capabilities and the ability to coordinate multi-stakeholder activities.
• Analytical and problem-solving skills with the ability to interpret data and recommend actions.
• Fluency in Swedish and English required.

Nice to have

• Experience with remote support models, digital tools, or Industrial Internet solutions.

Culture & Benefits

• A key role in the heart of hirify.global’s digital transformation within Tissue Services.
• Opportunity to shape and expand a growing VPC Agreement business on a global scale.
• Work in a collaborative and international environment alongside world-class experts.
• Commitment to professional development through continuous learning and diverse global career paths.
• Workplace founded on teamwork, innovation, and customer success.

Hiring process

• Applications will be screened immediately, so please send your application as soon as possible via the provided link, no later than February 8, 2026.
• Background checks and alcohol/drug testing are performed for all employees in Sweden.