Sales & Customer Success Assistant (Fintech)

TL;DR

Sales & Customer Success Assistant (Fintech): Assisting the Sales and Account Management teams in maintaining pipeline, preparing client-facing materials, documenting agreements, and supporting communications. Focus on structuring and organizing client information, supporting reporting, and standardizing documents.

Location: Georgia, Poland

Company

hirify.global is an international technology company with software development expertise in iGaming, fintech, and martech.

What you will do

• Compile attendee lists for exhibitions and conferences and source leads.
• Capture agreements from meetings, track deadlines, and ensure team completes next steps.
• Collect and organize client information, prepare briefs/tables, and update the knowledge base.
• Support reporting on pipeline, activity, and client results.
• Support internal processes by organizing materials, templates, and folders; standardize documents and communications; monitor CRM data quality.

Requirements

• 1+ year of experience as an assistant/coordinator/sales operations specialist/support specialist (or strong motivation to enter B2B).
• Confident user of Google Workspace / MS Office.
• Attention to detail, a structured approach, and ability to follow tasks through to completion.
• Strong communication and tact: professional written communication and handling client requests.
• Ability to work in a fast-paced environment and manage multiple tasks in parallel.
• English B2+ (email/meetings)

Nice to have

• Experience preparing presentations and/or commercial proposals.
• Basic understanding of B2B sales (pipeline, leads, qualification, follow-ups).
• Experience with CRM systems (HubSpot/Salesforce/Pipedrive/Bitrix24, etc.).
• Experience in fintech, payments, or B2B SaaS.

Culture & Benefits

• Comprehensive Mental Health Programme.
• Private insurance (depending on contract type).
• Paid gym memberships.
• Free English lessons (online).
• +1 day off per calendar year.
• Referral program rewards, upskilling, and participation in professional conferences and corporate events.