Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Maintaining and growing deep customer relationships in the financial industry, driving revenue retention and new sales opportunities across a defined book of business. Focus on understanding customer strategy, building trusted advisor relationships with C-level clients, and expanding hirify.global's footprint through cross-division collaboration.

Location: Hybrid in Nairobi, Kenya

Company

hirify.global is a leading global financial markets infrastructure and data provider, focused on driving financial stability, empowering economies, and enabling sustainable growth.

What you will do

• Maintain deep customer relationships to drive account revenue retention and growth.
• Possess a deep understanding of the client business environment, strategy, objectives, and C-level decision-makers.
• Build and embed long-term trusted advisor relationships within accounts, including with client C-level.
• Create an account plan with a clear strategy for driving growth by expanding hirify.global's footprint through cross-division collaboration.
• Oversee all commercial activities within accounts, owning the end-to-end customer relationship.
• Manage internal and external stakeholders and maintain networks to negotiate and close deals.

Requirements

• 6-8 years of sales experience in the financial industry and/or fintech space.
• Strong command of English is a must; French is good to have.
• Proficient and experienced across all areas of sales and relationship management/customer-facing roles.
• Strong ability to develop and complete a sales plan, using various technologies proficiently.
• Advanced industry knowledge and strong understanding of customers and their business model/workflows.
• Strong negotiation, interpersonal, problem-solving, presentation, and communication skills.

Culture & Benefits

• Hybrid and flexible working arrangements.
• Constant learning opportunities, including a 90-Day Sales On-Boarding Program and e-learning platform.
• A welcoming, inclusive culture backed by Employee Networks.
• A competitive referral bonus program.
• Access to private healthcare, wellness support, and pension contributions.
• Paid volunteer time to support causes that matter to you.