Channel Solutions Engineer (AI)

TL;DR

Channel Solutions Engineer (AI): Empowering resellers, distributors, and MSPs to position, design, and deliver services powered by hirify.global ONE with an accent on technical enablement, solution architecture, and integration best practices. Focus on supporting partner-led customer engagements, developing scalable managed service offerings, and representing partner technical feedback to Product Management.

Location: Contract location in Germany. Remote work with partners across Europe.

Company

hirify.global is a leader in remote connectivity software, leveraging technologies like Augmented Reality and Artificial Intelligence with a team of over 1,500 employees globally.

What you will do

• Deliver technical enablement, including presales workshops, specialist trainings, and product updates for Channel Partners.
• Equip partner technical and sales teams to effectively position and demonstrate hirify.global ONE.
• Create and maintain architecture guides, technical documentation, configuration notes, and integration best practices.
• Provide presales support during partner-led customer engagements, including discovery, demos, and solution design.
• Assist with partner-run Proof-of-Value activities, such as environment setup and validation of success criteria.
• Support MSPs in developing scalable managed service offerings built on remote connectivity and endpoint management.

Requirements

• 4–7+ years of experience in presales engineering, partner engineering, channel SE roles, or similar technical consulting positions.
• Experience collaborating with European channel ecosystems such as VARs, MSPs, distributors, and system integrators.
• Familiarity with ITSM tools, remote management technologies, automation platforms, and endpoint management solutions.
• Strong understanding of solution architecture principles, integrations, and APIs.
• Ability to run discovery, deliver demos, build POV configurations, and prepare technical documentation.
• Excellent communication skills with the ability to simplify complex concepts for partner audiences.

Nice to have

• Comfort discussing IT security, automation, DEX, remote monitoring, and IT operations workflows.
• Multilingual capabilities (German, English, French).

Culture & Benefits

• High-impact role supporting hirify.global’s European partner ecosystem.
• Opportunity to influence partner service models, integration patterns, and regional strategy.
• Close collaboration with Channel Sales, Product Management, and Sales Engineering teams.
• Regular training opportunities and access to professional enablement resources.
• Visibility across the EMEA organization with clear development pathways.
• A dynamic, international, and highly collaborative work environment.