Senior Analyst, Sales Compensation

TL;DR

Senior Analyst, Sales Compensation: Owning and managing incentive compensation programs and executing monthly commissions for global sales and post-sales organizations with an accent on evaluating plan effectiveness, recommending enhancements, and shaping incentive structures. Focus on translating complex data into actionable insights, driving continuous improvement of workflows, and ensuring SOX compliance.

Location: US Remote. Compensation for candidates residing outside the United States will vary by location.

Salary: $103,400 USD – $138,400 USD (for US candidates)

Company

ServiceTitan is a product company providing software for trades, focused on driving sustainable growth through effective sales compensation strategies.

What you will do

• Own and manage incentive compensation programs across multiple go-to-market functions.
• Execute and administer the end-to-end monthly commissions process, ensuring timely and accurate payouts.
• Serve as a strategic advisor to Sales Leadership, Sales Operations, and Finance, leveraging data-driven insights.
• Partner cross-functionally on strategic initiatives such as plan design and policy updates.
• Translate complex data and plan logic into clear, actionable insights for stakeholders.
• Support SOX compliance activities, process documentation, and internal controls related to commissions.
• Drive continuous improvement of workflows, tools, and governance processes.

Requirements

• 2-4+ years of work experience in Sales/Incentive Compensation, Commissions Operations, Revenue Operations or Financial Planning & Analytics within a SaaS or high-growth environment.
• Demonstrated success managing complex data sets with exceptional attention to detail.
• Advanced proficiency in Excel / Google Sheets.
• Strong analytical, problem-solving, and communication skills.
• Proven collaboration skills in a fast-paced environment, balancing multiple priorities under tight deadlines.
• A mindset of ownership and continuous improvement.

Nice to have

• Familiarity with automated commission platforms (CaptivateIQ, Xactly, SAP Commissions, Anaplan).
• Prior exposure to supporting Post-Sales or Customer Success organizations on variable compensation plans.

Culture & Benefits

• Flexible time off with ample learning and development opportunities.
• Comprehensive onboarding, leadership training, and peer-nominated awards.
• Company-paid medical, dental, and vision (with 100% employer-paid options for employees and 80-90% coverage for dependents), FSA and HSA.
• 401k match and telehealth options.
• Parental leave, up to $20k in adoption reimbursement, and on-demand maternity support.
• Pet insurance, legal advisory services, and financial planning tools.