Client Relationship Manager (Cybersecurity)

TL;DR

Client Relationship Manager (Cybersecurity): Managing and growing existing client accounts in the DACH region, focusing on solution selling and maximizing upsell opportunities. Focus on providing strategic advice to clients, gathering market insights, and ensuring accurate reporting to stakeholders.

Location: Fully Remote

Company

hirify.global is a rapidly growing tech scale-up that helps organizations improve their cybersecurity through a unique, fully automated training platform.

What you will do

• Achieve annual and quarterly recurring revenue (ARR) targets.
• Provide strategic advice to existing clients, maximizing upsell opportunities and promoting new products.
• Ensure accurate reporting and pipeline forecasting.
• Develop detailed account management reports for stakeholders.
• Organize recurring meetings and maintain excellent follow-up.
• Gather and share market insights to refine the approach.

Requirements

• Previous experience in client relationship or account management, customer success, or direct sales of complex B2B solutions. SaaS experience is a plus.
• Exceptional verbal and written communication skills in German and English.
• Solution-oriented, proactive mindset with the ability to build trust quickly.
• Collaborative approach to working across departments (sales, legal, customer success, etc.).
• Ability to adapt and prioritize effectively under pressure.

Culture & Benefits

• Shape your journey based on your vision and ambitions.
• Join a motivated, dynamic, and supportive team.
• Continue developing in a no-nonsense, entrepreneurial scale-up culture.
• Attractive compensation package with commissions and a Flex Income Plan, and a range of extra benefits.
• Flexibility is the norm here with flexible hours and fully remote work.
• Make a real difference with hirify.global's growth.