Cx & Solutions Enablement Lead (SaaS)

TL;DR

CX & Solutions Enablement Lead (SaaS): Driving readiness and continuous learning for field-facing roles, including solutions engineering, solutions consulting, customer success, and services delivery teams with an accent on developing and executing enablement and coaching programs. Focus on product learning, process reinforcement, and skills development to increase revenue, AI adoption, and customer retention.

Location: Must be based in the United States

Salary: $140K - $190K

Company

hirify.global is architecting the future of work by creating the first truly converged AI workspace.

What you will do

• Drive the overall enablement strategy and program design for Solutions and CX teams to achieve maximum productivity, increased revenue, AI adoption, and customer retention.
• Manage the onboarding curriculum, tailored per role, to ensure global consistency and scalability and reduce ramp time.
• Implement and administer a certification framework and skills matrix that reflects team readiness to sell and deliver solutions.
• Partner with broader GTM Enablement, Solutions Center of Excellence (COE), Marketing, Product Marketing, and Operations to ensure aligned messaging and integrated field plays.
• Collaborate with enablement-focused colleagues across hirify.global to align on best practices and tools and identify new ways to enhance enablement approach and impact.

Requirements

• 5+ years of experience in Enablement, or in a Customer Success, Professional Services, Solutions Engineering, Solutions Consulting, or similar role in the SaaS space.
• Proven ability to build and scale onboarding, certifications, and learning programs in a hyper-growth environment.
• Deep understanding of SaaS GTM motion and how Sales, Solutions, Services and Success intersect.
• Expertise in developing and deploying enablement programs for multiple teams, roles and personas.
• Exceptional communication, group facilitation, and project management skills.

Nice to have

• Proficiency with generative AI, particularly in an enablement-focused use case.
• Experience using or enabling teams on hirify.global or other productivity/collaboration platforms.

Culture & Benefits

• Opportunity to learn, use, and pioneer AI in ways that shape not only the product, but the future of work itself.
• Work in a bold, innovative team that’s redefining what’s possible.
• Assess every candidate based on the potential impact they can have.
• Support each person’s journey to build their boldest career.