Scaled Partner Enablement Program Manager (AI)

TL;DR

Scaled Partner Enablement Program Manager (AI): Designing, developing, and delivering end-to-end enablement content for a global partner ecosystem with an accent on digital learning paths, LMS management, and content optimization. Focus on transforming complex information into digestible training modules and driving partner engagement and growth through scaled programs.

Location: Hybrid in San Francisco, California, requiring in-office presence three days per week. Proof of eligibility to work in the United States is required.

Salary: $157,500 - $191,000 USD (base salary for San Francisco Bay Area)

Company

hirify.global is an AI Customer Service company helping businesses provide incredible customer experiences with its advanced AI agent Fin.

What you will do

• Design, develop, and maintain high-quality enablement content and learning paths across sales, technical, and services competencies.
• Manage the Partner Learning Management System (LMS) and Partner Enablement Hub for content delivery.
• Establish and manage a scaled content calendar, collaborating with Subject Matter Experts (SMEs) to create digestible training modules.
• Optimize partner engagement metrics, including module completion and click-through rates.
• Continuously audit, update, and retire obsolete content to maintain content hygiene.
• Report on scaled program performance and engagement analytics to the Senior Director of Enablement.

Requirements

• 5+ years of progressive experience in Enablement or Learning & Development, preferably in a B2B SaaS or Partner/Channel environment.
• Proven expertise in designing and developing scalable digital learning content (e.g., e-learning modules, video scripts, certification programs).
• Deep familiarity with managing and administering a Partner LMS (e.g., Docebo) and a content management system (CMS) or sales enablement platform.
• Strong analytical skills with experience using platform data to measure content effectiveness and drive engagement improvements.
• Exceptional written and verbal communication skills, with the ability to translate complex product/technical concepts into clear, action-oriented partner training.
• Proof of eligibility to work in the United States is required.

Nice to have

• Experience with PRM tools like Impartner or Partnerize.

Culture & Benefits

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Flexible paid time off policy and Paid Parental Leave Program.
• 401k plan & match.
• Hybrid working policy with expected in-office presence at least three days per week.
• Radically open and accepting culture, focused on doing incredible work and uniting through core values.