Manager, Forward Deployed Engineering (SaaS)

TL;DR

Manager, Forward Deployed Engineering (SaaS): Leading and scaling a global team of FDEs to define and deliver technical solutions for customers, with an accent on customer engagement, API integrations, and technical leadership. Focus on shaping solutions with sales and product, incorporating customer needs into the product roadmap, and elevating technical delivery standards.

Location: Hybrid in Santa Clara, CA

Salary: $225,000 - 250,000 USD

Company

hirify.global helps thousands of companies like OpenAI, NVIDIA, Mercedes and Amazon hire developers based on their skills vs. pedigree.

What you will do

• Lead, coach, and grow a team of Forward Deployed Engineers (FDEs) that manage customer engagements to define and deliver solutions.
• Partner with Sales, Product, Engineering, and Customer Success to shape solutions for customer problems.
• Work with Product and Engineering to integrate customer-specific solutions into the product roadmap.
• Provide hands-on technical leadership across APIs, integrations, and platform capabilities.
• Elevate how demos, proofs of concept, and onsite engagements are conducted.
• Build repeatable playbooks, delivery standards, and best practices for scalable operations.

Requirements

• 8+ years in engineering, solutions engineering, or technical delivery, and 2+ years leading high-performing technical teams.
• Obsessed with operating alongside the team, reviewing designs, challenging assumptions, and stepping in for ambiguous or high-stakes problems.
• Highly experienced in leading customer-facing technical teams where success depends on credibility, clarity, and execution.
• Fluent across engineering and business contexts, able to debate architecture with engineers and align outcomes with sales, product, and customer leaders.
• Excellent presenter and communicator who can modulate messages for technical and non-technical audiences.
• Location: Hybrid in Santa Clara, CA.

Nice to have

• Experience as a Forward Deployed Engineer, Solutions Engineer, or Technical Consultant.
• Background in developer tools, HR tech, or API-first SaaS platforms.
• Experience working in globally distributed or matrixed teams.

Culture & Benefits

• Intense work ethic with a focus on speed and quality.
• Deep commitment to growth and craft.
• Opportunity to build teams, systems, and standards from the ground up.
• Energized by ambiguity in fast-moving environments.
• High standards for ownership and quality, with a bias toward action and urgency.