Account Manager (Corporate)

TL;DR

Account Manager (Corporate): Driving revenue growth and unlocking new commercial opportunities within the Media Technology and Communications vertical, with an accent on retention, expansion, and exceeding revenue and growth targets. Focus on building strong multi-level relationships, influencing key decision-makers, and delivering complex, commercially savvy solutions.

Location: UK Wide, United Kingdom. Hybrid policy: three in the office, two remote. Office locations: London, Manchester, Bristol, Birmingham.

Company

hirify.global is the world's first telco and one of the UK’s largest infrastructure companies, focused on connecting more than 25 million premises to full fibre broadband and investing heavily in 5G.

What you will do

• Build long-term, profitable relationships with existing customer accounts.
• Understand customer goals, dreams, and transformational roadmaps.
• Create winning account plans and identify upsell/cross-sell opportunities.
• Deliver complex, commercially savvy solutions using BT products and services.
• Drive customer satisfaction and Net Promoter Scores.
• Manage budgets, target wins, and convert opportunities into results.

Requirements

• Account Management experience with the ability to retain, grow, and develop customer accounts.
• Proven track record in driving new product revenue and achieving business targets.
• Strategic planning skills for growth and renewals.
• Strong customer relationship management skills to become a trusted advisor.
• Experience leading commercial and contract discussions.
• Proficiency in CRM for tracking sales activity.

Culture & Benefits

• 65% on target bonus.
• BT Pension scheme with minimum 5% employee contribution and 10% BT contribution.
• Equal family leave: 18 weeks at full pay, 8 weeks at half pay, and 26 weeks at the statutory rate.
• Enhanced women’s health support, including help with menopause symptoms, cancer screenings, and period care.
• 25 days annual leave (not including bank holidays), increasing with service.
• 24/7 private virtual GP appointments for UK colleagues.
• 2 weeks carer’s leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.