Senior Principal Solution Engineer (ITSM/ITIL)

TL;DR

Senior Principal Solution Engineer (ITSM/ITIL): Supporting the growth of the UKI business by providing technical expertise to close new business opportunities and consulting with strategic prospects. Focus on thought leadership, asset creation based on domain expertise, and communicating critical issues with product teams.

Location: Must have native level written and oral communication skills in English; any other European languages would be an added advantage.

Salary: GBP0 - GBP0 monthly

Company

hirify.global builds uncomplicated service software that delivers exceptional customer and employee experiences.

What you will do

• Provide thought leadership and create assets based on domain expertise and market trends.
• Lead large deal conversations with mid-market and enterprise customers.
• Mentor lead or senior solution engineers with technical strategies.
• Participate in pre-sales efforts, including technical presentations and proof-of-concept engagements.
• Drive organizational change initiatives across the EMEA region.
• Build strategic relationships with technology leaders within partner organizations.

Requirements

• Native level written and oral communication skills in English are required. Having any other European languages additionally would be an added advantage
• Minimum 10 years of relevant experience in a similar technical solution engineering role, preferably in ITIL/ITSM or in a SaaS environment.
• Experience in a SaaS or technology product organization and experience with ITSM/ITIL Methodologies and cloud-based infrastructure.
• Possess excellent senior customer stakeholder (incl. CxOs) and internal communication skills.
• Experience working on complex sales cycles in Mid-Market and Enterprise business segments.
• Highly driven individual with an execution focus and a strong sense of urgency.

Culture & Benefits

• Environment enables everyone to find their true potential, purpose, and passion.
• Welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
• Committed to providing equal opportunity.
• Diversity in the workplace creates a more vibrant, richer environment.