Implementation Manager (Payroll & Benefits)

TL;DR

Implementation Manager (Payroll & Benefits): Configuring, implementing, and launching US Payroll and benefits administration systems for clients with an accent on customer onboarding and issue resolution. Focus on providing expert guidance, managing complex reconciliations, and ensuring optimal system setup for a rapidly growing client base.

Location: Remote, **must reside in one of the authorized US states** (CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA). Hybrid working model available for bobbers in the NY metro area.

Salary: $110,000–$130,000

Company

hirify.global is an HR technology company providing an intuitive, data-driven HR platform for modern, mid-size and multinational businesses to manage people.

What you will do

• Configure, implement, and launch US Payroll and benefits administration systems for hirify.global clients.
• Provide expert guidance and advise customers on payroll and benefits administration issues.
• Manage the implementation of new customers, ensuring optimal system setup.
• Support customer onboarding and resolve issues related to payroll and benefits administration.

Requirements

• In-depth knowledge of implementing and configuring benefits administration solutions and US Payroll systems.
• Strong understanding of the implementation lifecycle and ability to meet go-live deadlines.
• Demonstrable experience managing multiple customers simultaneously and handling competing deadlines.
• Experience guiding customers through system integrations and providing in-depth training.
• Ability to spot anomalies in payroll processes and experience with complex reconciliations.
• **English: Excellent written and verbal communication skills required**.

Nice to have

• Prior knowledge of benefit administration systems (e.g., PlanSource, ADP, Employee Navigator).
• Prior knowledge of US Payroll systems (e.g., ADP, Rippling, Paychex, Gusto).
• Experience onboarding customers into new payroll and benefit admin platforms.
• Experience working with global teams or using tools like Zendesk, Slack, Asana.
• Experience working with APIs and integrations.

Culture & Benefits

• Competitive compensation package including salary, benefits, and pre-IPO equity.
• 100% subsidized medical, dental, and vision coverage for employees.
• 401(k) with a 3% company match starting from Day 1.
• Work from home allowance and temporary remote work-from-anywhere (up to 2 months after 6 months of employment).
• Annual Headspace subscription, wellness benefits, and social impact days.
• Company-wide long weekends ("Bob balance days") and employee referral program.