Community Manager

TL;DR

Community Manager (Social Media): Building and nurturing an online community by engaging with users, scheduling social media posts, and monitoring community platforms with an accent on maintaining a positive brand image and addressing community concerns. Focus on analyzing community metrics, refining strategies to improve engagement, and handling crises professionally.

Location: Beirut, Lebanon (remote)

Company

hirify.global designs, builds, and runs bespoke in-house agencies and marketing ecosystems for brands, partnering with over 300 clients in 40+ countries, leveraging cutting-edge AI technology.

What you will do

• Actively engage with the community by responding to comments, messages, and discussions across platforms.
• Schedule and manage social media posts to ensure consistent brand presence and communication.
• Monitor social media channels and community platforms to gather feedback, trends, and insights.
• Address community concerns or issues promptly, maintaining a positive and professional tone.
• Track key community metrics and provide regular reports on growth, engagement, and sentiment.
• Analyze insights to refine strategies and improve community engagement efforts.

Requirements

• 3+ years of experience in community management or social media management.
• Strong communication skills, both written and verbal.
• Proficiency with social media management tools and analytics platforms.
• Ability to stay calm and professional under pressure, especially during crises.
• Understanding of social media trends, digital behavior, and audience engagement.
• Detail-oriented with excellent organizational and multitasking abilities.

Culture & Benefits

• Equal opportunity employer committed to creating an inclusive working environment.
• Encourages all employees to reach their full potential, valuing and respecting individual differences.
• Committed to environmental goals around sustainability, with science-based emissions reduction targets.