Community Manager

TL;DR

Community Manager: Build and nurture engaged communities around domestic appliance brands with an accent on managing social channels, moderating interactions, and planning content. Focus on social listening, fostering brand advocacy, and collaborating with client and creative teams.

Location: Amsterdam, Netherlands (Hybrid)

Company

World’s first specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands, partnering with 300+ clients in 40+ countries, part of The Brandtech Group leveraging AI technology.

What you will do

• Manage inbound comments, messages, and mentions with responses and escalations
• Moderate social channels to foster positive, engaged brand communities
• Schedule and publish organic and paid social content
• Plan and maintain content calendars with the team
• Support copy development, creative brainstorms, and campaign execution
• Conduct social listening, extract insights, and support reporting
• Build client relationships and liaise with paid media, PR, and partner agencies

Requirements

• Located in Amsterdam, Netherlands for hybrid work
• Genuine social media enthusiast with understanding of community behavior across platforms
• Strong organizational and time-management skills for juggling tasks
• Curious about trends, memes, and internet culture
• Analytical mindset with focus on measuring and optimizing engagement
• Strong written and verbal English
• Experience with social listening and community management tools

Culture & Benefits

• High-performing, collaborative environment with agency energy and in-house strategic depth
• Values: ambitious, imaginative, inspirational, always learning, results-focused, pro-inclusive
• 12-month fixed-term contract with view to extend
• Equal opportunity employer committed to inclusive environment
• Focus on sustainability with science-based emissions targets