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Senior User Researcher

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior User Researcher (GDS/Public Sector): Building user-centred research practices and informing digital service propositions with an accent on inclusive research, research-method selection, and analysis and synthesis. Focus on supervising researchers, presenting tailored findings, embedding user-centred practices in agile teams, and aligning research with strategic decisions.

Location: Leeds, United Kingdom; hybrid working model

Company

hirify.global is a technology and IT consulting company delivering application development, cloud migration, programme delivery, and service operations across public and private sectors.

What you will do

  • Build user-centred practices in new teams and embed them into agile workflows.
  • Align user research activities with service propositions, strategic decisions, and delivery plans.
  • Conduct primary and secondary user research using a broad range of methods.
  • Analyse research data, synthesise findings, and present insights to different audiences.
  • Promote inclusive research and help teams design accessible services for diverse users.
  • Supervise and develop user researchers while assuring research quality and best practice.

Requirements

  • At least 4 years of user research experience.
  • Experience with GDS design principles or equivalent standards in the UK public sector.
  • Full right to work in the UK.
  • Eligible for security clearance.
  • Understanding of the social and technological context of digital service projects.
  • Experience with user-centred and agile practices, research analysis, synthesis, and presenting findings.

Culture & Benefits

  • Hybrid working with some flexible working options.
  • 25 days of holiday.
  • Private medical healthcare through Vitality.
  • Pension contribution and life assurance.
  • Support for professional certifications and learning and development.
  • Employee Resource Groups and retail discounts.

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