Senior User Researcher

TL;DR

Senior User Researcher: Building user-centred practices and aligning research activities to inform service propositions for public sector projects with an accent on inclusive research, a wide range of primary/secondary research methods, and analysis/synthesis of findings. Focus on understanding the social and technological context, informing strategic decision-making, and embedding user-centred practices into agile workflows.

Location: Hybrid working model, requires full right to work in the UK and eligibility for Security Clearance. Based in Leeds, United Kingdom.

Company

hirify.global is a fast-growing technology company recognized as a leading digital challenger in Europe, offering comprehensive IT consulting services across public and private sectors.

What you will do

• Build user-centred practices in new teams and align research activities with service propositions.
• Carry out user research and supervise/develop other user researchers to assure and improve research practice.
• Help teams understand user diversity and advocate for inclusive practices to design accessible services.
• Help teams adopt a wide range of primary and secondary user research methods.
• Analyse research data, synthesise findings, and present key implications tailored for different audiences.
• Align user research activities to inform strategic decision-making and action.

Requirements

• 4+ years User Research experience.
• Experience working to GDS design principles or equivalent standards in the UK Public sector.
• Full right to work in the UK.
• Eligible for Security Clearance.
• Ability to work to a hybrid model in Leeds, United Kingdom.
• Understand and have experience of a range of user-centred and agile practices.

Culture & Benefits

• Hybrid and flexible working model.
• 25 days’ holiday and Private Medical Health care via Vitality.
• Pension contribution and Life Assurance.
• Support for professional certifications as part of learning and development.
• Access to a range of retail discounts and Employee Resource Groups.
• Culture built on fostering low bureaucracy, high agility, and flexibility.