Senior Service Designer

TL;DR

Senior Service Designer (Digital Services): Delivering high-profile digital products and services for UK's largest companies and public sector organizations, with an accent on user needs, business impact and societal benefits. Focus on building solutions across user, technical, and business operations, leading design workshops, and rapidly testing digital prototypes.

Location: Hybrid working model with some flexible working in London, United Kingdom

Company

hirify.global is a fast-growing technology company disrupting the marketplace and revolutionizing the way businesses operate.

What you will do

• Deliver high profile digital products and services for UK companies and public sector organizations.
• Build strong stakeholder relationships with clients and act as a key point of contact.
• Understand user, business needs, and the wider operational context.
• Create design concepts, user experience designs, and service blueprints for service delivery.
• Help define vision and outcomes for products, services, and programs.
• Lead design workshops and design sprints with teams, stakeholders, and users.

Requirements

• Experienced service designer with the ability to lead and coach team members.
• Experience in agile, multi-disciplinary delivery teams delivering new services.
• Adept at building strong client relationships and working collaboratively across teams.
• Experience delivering in the UK public sector including working to GDS standards.
• Work with technical and business stakeholders and communicate complex challenges clearly.

Culture & Benefits

• Hybrid working model with some flexible working.
• 25 days’ holiday.
• Private Medical Health care via Vitality.
• Pension contribution, Life Assurance.
• Professional certifications supported as part of learning and development.
• Access to Employee Resource Groups.