Solution Expert (HR)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Solution Expert (HR): Supporting strategic customers by acting as a trusted advisor on complex use cases with an accent on translating requirements into scalable solutions within the platform. Focus on leading complex integrations, redesigning platform architecture, and providing high-level recommendations to maximize business impact.
Location: Full remote work possible anywhere in France
Company
enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.
What you will do
- Manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions.
- Lead complex integrations (APIs, flat files, third-party tools) and redesign platform architecture.
- Run solution audits and provide high-level recommendations to maximize business impact and long-term value.
- Develop repeatable and scalable processes to improve project quality and delivery.
- Deliver Professional Services to existing customers.
- Contribute to the knowledge base to share best practices and lessons learned.
Requirements
- 3 years of professional consulting experience, preferably in a customer facing role.
- Previous deployment experience of SaaS products, ideally HR related.
- Project management skills.
- Good understanding and experience working with APIs, SSO configuration & troubleshooting.
- Solution-oriented, client-first mindset.
- Ability to adapt to your audience and reduce complexity for less technical stakeholders.
- Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations.
- Fluent French (US/UK) / B2 level or equivalent English
Culture & Benefits
- Flexible hours and full remote work possible anywhere in France.
- Diversity, Equity, and Inclusion: Active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
- Corporate Social Responsibility.
- Framework to help you make an impact.
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