Solution Expert (HR)

TL;DR

Solution Expert (HR): Supporting strategic customers by acting as a trusted advisor on complex use cases with an accent on translating requirements into scalable solutions within the hirify.global platform. Focus on leading complex integrations, redesigning platform architecture, and providing high-level recommendations to maximize business impact.

Location: Full remote work possible anywhere in France

Company

hirify.global enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.

What you will do

• Manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions.
• Lead complex integrations (APIs, flat files, third-party tools) and redesign platform architecture.
• Run solution audits and provide high-level recommendations to maximize business impact and long-term value.
• Develop repeatable and scalable processes to improve project quality and delivery.
• Deliver Professional Services to existing customers.
• Contribute to the knowledge base to share best practices and lessons learned.

Requirements

• 3 years of professional consulting experience, preferably in a customer facing role.
• Previous deployment experience of SaaS products, ideally HR related.
• Project management skills.
• Good understanding and experience working with APIs, SSO configuration & troubleshooting.
• Solution-oriented, client-first mindset.
• Ability to adapt to your audience and reduce complexity for less technical stakeholders.
• Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations.
• Fluent French (US/UK) / B2 level or equivalent English

Culture & Benefits

• Flexible hours and full remote work possible anywhere in France.
• Diversity, Equity, and Inclusion: Active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
• Corporate Social Responsibility.
• Framework to help you make an impact.