Principal Technical Program Manager (AI)

TL;DR

Principal Technical Program Manager (AI): Driving planning, operations, and cross-team collaboration for Copilot's Voice & Vision workstream with an accent on delivering new functionality and elevating product quality. Focus on owning backend infrastructure, serving live voice and vision endpoints, and applying deep understanding of multimodal LLMs to inform product decisions.

Location: Redmond, United States. Employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.).

Salary: USD $139,900 – $274,800 per year (for most U.S. locations); USD $188,000 – $304,200 per year (for San Francisco Bay area and New York City metropolitan area).

Company

hirify.global is at the forefront of innovation, empowering individuals and organizations to achieve more through world-class AI products.

What you will do

• Own and manage the backend infrastructure for the Copilot Voice & Vision stack.
• Serve and operate live voice and vision endpoints, including SRE and on-call coverage.
• Apply deep understanding of multimodal LLMs to inform product and engineering decisions.
• Support upstream customer teams developing new features on the Voice & Vision stack.
• Collaborate with client engineers and data teams for quality-of-life (QoL) metrics instrumentation.
• Manage and prioritize the backlog across multiple teams, balancing improvements and feature requests.

Requirements

• Bachelor’s Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 3+ years of experience working with modern web stacks (Node.js, Python, .NET), networking protocols, or deploying/serving large language models (LLMs) in production.
• 3+ years of experience designing, developing, or deploying voice and/or vision solutions in production.
• English: B2 required.
• Must be eligible to work in the United States.

Nice to have

• Bachelor’s Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 6+ years of experience managing cross-functional and/or cross-team projects.
• Experience developing scalable data collection pipelines and operational processes.
• Demonstrated success delivering high-impact AI solutions with engineering, research, and operations.
• Effective communication skills and executive presence.

Culture & Benefits

• Collaborate with a dedicated team valuing creativity and passionate about building world-class AI products.
• Growth mindset, innovation, and collaboration values.
• Culture of inclusion, respect, integrity, and accountability.
• Specific benefits information available via Microsoft careers link.
• Opportunity to work in a fast-paced environment with real-time impact.