Senior Customer Success Manager

TL;DR

Senior Customer Success Manager: Managing large cloud deals and customer success initiatives with an accent on enterprise architecture and multi-cloud platforms. Focus on designing solutions, improving win-rates, and collaborating with internal and external stakeholders in a hybrid UK-based role.

Location: Hybrid in the United Kingdom

Company

hirify.global is a European leader in cloud implementation, application development, managed services, and training with expertise across AWS, Azure, and Google Cloud.

What you will do

• Discover and map customer needs and translate them into differentiating outcomes
• Take ownership of solutioning and coordinate with internal and external experts
• Apply enterprise architecture principles to quantify risks and measure outcomes
• Improve win-rates and contribute to bookings and revenue targets in the UK
• Demonstrate thought leadership around modern cloud services
• Maintain up-to-date market knowledge through research and SME conversations

Requirements

• Must be based in the United Kingdom
• 7+ years of experience in solutioning large cloud deals
• Advanced knowledge of Google Cloud, Azure, or AWS
• Good understanding of cloud infrastructure and application development
• Experience with private and public sector clients
• Fluent English communication skills

Culture & Benefits

• Individual training budget and exam fees for certifications
• Flexible working hours and hybrid working model
• Company laptop and necessary equipment
• Local benefits including pension contributions, private health care, dental plan, parental leave, gym and mobile phone allowances