TL;DR

Technical Support Associate (PropTech): Taking ownership of onboarding and data processes across %hirify_global% platforms, manipulating CSV data and triggering automated workflows with an accent on problem-solving and process improvement. Focus on root cause analysis, resolving technical issues, and proactively identifying opportunities to improve efficiency.

Location: Hybrid in Manchester, UK with up to 2 days WFH.

Salary: £26,000 – £32,000 dependent on experience.

Company

%hirify_global% is one of the fastest-growing PropTech companies in the UK, aiming to improve the property industry through technology.

What you will do

Take ownership of onboarding and data processes across Street and Bridge.
Run imports, upload and manipulate CSV data, and trigger automated workflows.
Monitor automated processes and investigate issues when they arise.
Carry out root cause analysis to understand why problems occur and how to prevent them in the future.
Work closely with engineering and other internal teams to gather context and resolve technical issues.
Identify opportunities to improve efficiency and processes as the role matures.

Requirements

Naturally curious and enjoy getting to the bottom of how things work.
Confident communicating with a wide range of people, whether technical or non-technical.
Comfortable working with technical tools and data, and not afraid to investigate.
Organised, calm under pressure, and able to prioritise effectively.
Candidates must be eligible to live and work in the UK.

Culture & Benefits

Hybrid-working - you can work from home up to 2 days per week.
£500 yearly L&D budget for your career development.
Enhanced maternity, paternity & adoption pay.
Regular well-being initiatives.
Comfortable, relaxed office space - office dogs welcome!

Hiring process

Introductory call with the Talent team.
Technical interview.
Culture interview.