Key Account Manager

TL;DR

Key Account Manager: Driving hirify.global’s growth across Japan by developing long-term strategic relationships with top sellers and bringing Japanese watches to a global audience with an accent on relationship management, commercial acumen, and data-driven strategy. Focus on maximizing seller performance, profitability, and satisfaction through tailored growth plans and category analysis.

Location: Fully remote position based in Japan, with occasional travel for seller meetings or watch fairs.

Company

hirify.global is a unique marketplace for buying and selling special objects, curated by passionate in-house experts.

What you will do

• Build and maintain high-value relationships with top sellers and strategic partners in Japan and SEA.
• Develop tailored growth plans to boost revenue, quality, and engagement.
• Support cross-functional projects that streamline shipping from Japan and enhance operational efficiency.
• Track and forecast key performance metrics, managing financial KPIs and long-term growth forecasts.
• Work closely with the local Japanese Business Developer and other teams to improve seller experience and territory growth.

Requirements

• Proven track record in key account management, ideally within the luxury or watch industry.
• Minimum of 5+ years in account management.
• Strong analytical mindset and proficiency with CRM tools like HubSpot and Google Workspace.
• Excellent communicator in Japanese and English.
• Must be based in Japan.

Culture & Benefits

• Create a visible impact by working at scale in a global organization serving millions of customers.
• Access learning and development initiatives, including clear development plans and mentorship programs.
• Join a passionate, diverse, and collaborative team that fosters an inclusive and queer-friendly work environment.
• Receive a €100 Catavoucher upon joining and a €50 Catavoucher on each birthday.
• Enjoy an extra day off each year to "Pursue Your Passion" and additional leave for significant work anniversaries and life’s big moments.
• Work flexibility with a hybrid model for most roles, with this being a fully remote exception.