Inside Sales Software Specialist

TL;DR

Inside Sales Software Specialist: Manage software license processes and coordinate between customers, partners, and internal teams with an accent on license lifecycle management and process efficiency. Focus on handling license requests, collaborating with sales and vendors, and ensuring smooth administration in a hybrid work environment.

Location: Hybrid in Nacka Strand, Sweden

Company

hirify.global is a growing IT company with 2100 colleagues focused on innovation and customer value.

What you will do

• Administer incoming software license orders and requests
• Manage full license lifecycle including initiation, renewal, and follow-up
• Serve as a reliable contact for license-related questions
• Coordinate license transactions and streamline internal processes
• Collaborate closely with sales representatives, distributors, and software vendors

Requirements

• Fluency in Swedish and English, spoken and written
• Completed upper secondary education
• A few years of experience in administrative work involving customer or supplier interaction
• Strong skills in Microsoft Office suite

Nice to have

• Experience with license management or procurement processes
• Familiarity with Zendesk, Microsoft Teams, or Dynamics AX
• Previous experience in the IT industry

Culture & Benefits

• Flexible hybrid work model
• Home office allowance of 3500 SEK
• Collective agreement with pension plans, parental pay, and insurance
• Employee discount on products
• Office area allowing dogs

Hiring process

• Assessio assessments (MAP & Matrigma)
• First interview with Team Manager
• Second interview with team member
• Reference check