Senior Operations Manager (Strategic Change)

TL;DR

Senior Operations Manager (Strategic Change): Establishing and operationalizing a strategic change function to ensure consistent and effective delivery of complex, cross-departmental initiatives with an accent on designing core operating rhythms, governance forums, and decision-making pathways. Focus on building a high-performing and scalable capability, leading a team of Agile Project Managers, and tracking portfolio effectiveness.

Location: Onsite in Leeds, UK

Company

hirify.global is a leader in sports betting, gaming, and interactive entertainment, focused on delivering engaging experiences and innovation by putting people first.

What you will do

• Establish, operationalize, and continuously improve the Strategic Change function, including core operating rhythms and governance.
• Develop and maintain processes, frameworks, templates, and standards for programme delivery and risk management.
• Work in close partnership with the Head of Programmes to structure, govern, and resource initiatives.
• Line-manage a team of Agile Project Managers, providing coaching, development, and performance management.
• Define and support governance forums, ensuring timely, accurate, and insightful reporting across the change portfolio.
• Drive continuous improvement of the Strategic Change operating model, informed by feedback and organizational priorities.

Requirements

• Significant experience in operations management within a change or transformation environment.
• Strong knowledge of governance frameworks, compliance, and risk management.
• Expertise in process improvement methodologies (Lean, Six Sigma, or similar).
• Excellent analytical skills with the ability to turn data into insights.
• Strong communication skills for influencing and presenting at senior levels.
• Ability to work independently and manage priorities in a fast-paced environment.

Culture & Benefits

• Competitive salary and regular bonus.
• Healthcare support and a stake in company success through a ShareSave scheme.
• Great development opportunities and wellbeing support.
• Opportunity to join a winning team and be part of an inclusive, supportive community.
• Commitment to diversity, equity, and inclusion, ensuring ethical and compliant hiring practices.