Digital Account Manager (Dutch Speaking)

TL;DR

Digital Account Manager (Software/Cloud): Managing relationships and driving sales for SME clients in the Netherlands, ensuring exceptional service delivery and contract renewals. Focus on understanding client needs, utilizing data insights for growth, and resolving post-sales issues.

Location: Hybrid in Barcelona, Spain. You will be required to come to the office several days per week.

Company

hirify.global and Crayon form a global, AI-powered software and cloud solutions provider with a presence in over 70 countries.

What you will do

• Build and maintain strong, trust-based relationships with SME clients in the Netherlands.
• Act as the primary contact for digital service inquiries and coordinate internal teams for client needs.
• Develop and execute renewal strategies, leading negotiations for contract renewals.
• Address and resolve post-sales issues by collaborating with cross-functional teams.
• Utilize data insights and market intelligence to drive sales and identify upsell opportunities.
• Represent client interests internally and champion client success stories.

Requirements

• Fluent in English and Dutch.
• Experience in selling technology products and services.
• Strong verbal communication and negotiation skills.
• Proficiency in customer onboarding, handling, and escalation management.
• Ability to convert business problems into technical solutions.
• Ability to work in a hybrid model in Barcelona, Spain.

Culture & Benefits

• Flexible timing and reduced days in summer.
• Dynamic and collaborative work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• Opportunity to be part of a new Sales Hub in Barcelona.