Cloud Operations Engineer

TL;DR

Cloud Operations Engineer: Ensuring reliable, secure, and efficient operation of Cognigy’s software products in modern cloud environments with an accent on maintaining high system uptime, strengthening cloud infrastructure, and reducing operational toil. Focus on advancing observability, automation, and operational best practices across Cognigy’s SaaS ecosystem.

Location: Hybrid (Düsseldorf, Germany) – 2 days in office, 3 days remote per week

Company

hirify.global, a global market leader in AI, cloud, and digital software, provides customer experience solutions to over 25,000 global businesses, including 85 of the Fortune 100.

What you will do

• Automate Kubernetes and microservices lifecycle processes.
• Operate and monitor cloud infrastructure for SaaS stability.
• Continuously improve monitoring and alerting systems.
• Support engineering automation efforts.
• Provide guidance to SRE and DevOps engineers.
• Improve observability, scalability, and reliability of systems.
• Participate in on-call rotations.

Requirements

• Strong SRE/cloud reliability engineering skills.
• Expertise in Linux, networking, and cloud administration.
• Production experience with Kubernetes.
• Strong troubleshooting and collaboration skills.
• English: B2 required

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• Certifications in Kubernetes, Cloud Engineer, or DevOps.

Culture & Benefits

• Flexible hirify.global-FLEX hybrid work model (2 days office, 3 days remote).
• Opportunities for learning and growth within a global, market-leading company.
• Collaborative and creative fast-paced environment.
• Internal career opportunities across multiple roles and locations.
• Equal opportunity employer.