Telecommunications Specialist

TL;DR

Telecommunications Specialist: Supporting and managing telecommunications systems and software solutions with an accent on VoIP, legacy voice communications, and network performance. Focus on configuring multivendor UC systems, troubleshooting, and ensuring uninterrupted telecommunication features in a secure government environment.

Location: Fort Huachuca, AZ, USA (On-site)

Company

hirify.global delivers adaptive innovation supporting national security missions through advanced technologies and agility.

What you will do

• Support and manage Voice over Internet Protocol (VoIP) and legacy voice communication systems in a tactical test facility.
• Configure and maintain multiple Session Managers and UC network devices for multivendor testing and certification.
• Provide troubleshooting, problem diagnosis, and user training for telecommunications features and software.
• Coordinate upgrade specifications and schedules ensuring proper integration with internal and external users.
• Provide tactical and strategic input to network planning and related projects.

Requirements

• Location: Must be onsite at Fort Huachuca, AZ
• Bachelor’s degree or equivalent experience in a relevant technical field.
• Experience in telecommunications system performance evaluation, maintenance, and management.
• Required certifications: Security+, A+, Network+; Linux and RedHat certifications preferred.
• Ability to interpret technical manuals, design and test telecommunications software, and provide user training.
• English: Proficient (B2 level or higher)

Nice to have

• Familiarity with DISA UC network, Avaya, Ribbon, NEC, Cisco CUCM, and other UC multivendor systems.
• Experience with 911/E911, ACD call center services, and voice conferencing system certification.

Culture & Benefits

• Supportive and value-driven culture based on six core values: Happy, Helpful, Honest, Humble, Hungry, Hustle.
• Competitive and comprehensive benefits package.
• Focus on teamwork, integrity, and continuous improvement.