Developer Relations Engineer (API)

TL;DR

Developer Relations Engineer (API): Supporting customers in building reliable, scalable integrations with hirify.global's REST API, focusing on authentication, endpoint usage, data handling, and troubleshooting. Focus on designing clean integration workflows, diagnosing API issues, and producing developer content.

Location: Remote - United States

Salary: $100,000 - $150,000 per year

Company

hirify.global is a global leader in Governance, Risk, and Compliance (GRC) software, delivering a modern cloud platform for risk and compliance management.

What you will do

• Become the subject-matter expert on hirify.global’s REST API and guide customers on authentication, endpoint usage, and data workflows.
• Provide step-by-step technical support via email and live calls to external developers building integrations.
• Troubleshoot and diagnose API issues by analyzing payloads, logs, and webhook events.
• Create developer assets such as code examples, Postman collections, help articles, and video guides.
• Collaborate internally with Engineering, Product, Support, and Customer Success teams to improve API and integration experience.

Requirements

• Must be located in the United States (remote role).
• 5+ years experience supporting developers with API integrations.
• Deep knowledge of REST APIs, JSON, authentication methods, and webhooks.
• Proficiency in reading, writing, and debugging sample code (Python, cURL, or similar).
• Strong troubleshooting and communication skills for technical explanations.

Culture & Benefits

• Hybrid workplace with flexible arrangements aligned to role and customer needs.
• Competitive salary, variable compensation, equity options, and comprehensive benefits.
• Generous PTO, company holidays, health days, and summer Fridays.
• Support for employee growth via LinkedIn Learning, mentorship, and leadership training.
• Inclusive culture with Employee Resource Groups and community engagement opportunities.