Trilingual Account Manager

TL;DR

Trilingual Account Manager: Managing SME client relationships and driving sales for software and cloud solutions with an accent on renewal strategies, escalation resolution, and identifying growth opportunities. Focus on building trust-based client relationships, coordinating service delivery, and utilizing data insights for targeted sales campaigns.

Location: Hybrid model in Barcelona, Spain

Company

hirify.global is a global, AI-powered software and cloud solutions provider with a footprint in over 70 countries and a team of 13,000+ professionals.

What you will do

• Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
• Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
• Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
• Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
• Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
• Utilize data insights and market intelligence to drive sales motions and identify upsell opportunities.

Requirements

• Fluent in French, English and Dutch
• Passionate about Sales and about looking for excellence in customer satisfaction.
• Experience in selling Technology: Products, and Services.
• Strong Verbal Communication and Negotiation Skills.
• Customer Onboarding and Handling Expertise.
• Ability to convert Business Problems to Technical Solutions.

Culture & Benefits

• Flexible Timing, Hybrid model & reduced days on Summer.
• A dynamic and collaborative work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• A chance to be part of our new Sales Hub in Barcelona.