Senior Account Development Manager (SaaS)

TL;DR

Senior Account Development Manager (SaaS): Strengthening and expanding relationships with existing clients to identify upsell, cross-sell, expansion, and optimization opportunities with an accent on educating customers on solution value and managing complex sales cycles. Focus on refining sales strategies, ensuring seamless customer experience, and maintaining a data-driven approach.

Company

hirify.global is seeking a Senior Account Development Manager to strengthen and expand relationships with existing customers.

What you will do

• Prospect and engage with existing clients (approximately 40,000 customers) to identify upsell, cross-sell, expansion, and optimization opportunities.
• Identify and qualify opportunities to move customers to higher-tier plans or multi-year contracts.
• Educate customers on the value of solutions, helping them discover new use cases and tailored offerings.
• Experiment with different sales approaches to refine strategies and improve success rates in a data-driven manner.
• Collaborate closely with AE and CSM teams to ensure a seamless experience for customers transitioning to upgraded plans.
• Position yourself as a trusted resource for customers looking to get the most out of offerings.

Requirements

• Minimum 2-3 years of experience in SaaS sales with a proven track record of meeting or exceeding revenue targets.
• Fluency in English, both written and spoken, is essential.
• Ability to manage complex sales cycles and engage with decision makers at various levels.
• Strong communication and relationship-building skills, with a consultative sales approach.
• High level of autonomy and ownership in managing a large book of customers.
• Proficiency with CRM systems (e.g., Salesforce) and ability to maintain a clean and accurate pipeline.

Culture & Benefits

• A chance to work with an established customer base of 40,000 clients rather than starting from scratch with outbound leads.
• Opportunity to influence sales processes, contribute to strategic initiatives, and shape best practices within the Account Development team.
• Ongoing mentorship and professional development from experienced teammates and sales leaders.
• Exposure to cross-functional collaboration with Product, Marketing, and Customer Success on revenue-focused projects.