Senior Specialist, Solutions Engineering (Fintech)

TL;DR

Senior Specialist, Solutions Engineering (Fintech): Supporting technical pre-sales discussions and guiding enterprise merchants through the technical integration lifecycle with an accent on designing payment solutions tailored to client needs and providing feedback to the product roadmap. Focus on becoming a trusted technical advisor and ensuring smooth, efficient implementation experiences.

Location: Hybrid (San Francisco, New York) with three days per week in office

Company

hirify.global is a global payment solutions provider powering billions of transactions annually for companies like eBay, ASOS, and Uber Eats.

What you will do

• Support technical pre-sales discussions, delivering product demonstrations and platform presentations to prospective enterprise merchants.
• Partner with senior team members to design and document payment solutions tailored to clients' unique business requirements and technical landscapes.
• Act as a trusted technical advisor for enterprise accounts, collaborating closely with the Sales team to support new revenue opportunities.
• Guide merchants through the technical integration lifecycle, from initial solution design to successful go-live.
• Serve as the voice of the merchant internally, collaborating with Product, Engineering, and Finance teams to solve technical challenges and provide feedback to the product roadmap.
• Develop deep subject matter expertise on the hirify.global platform and the broader payments ecosystem.

Requirements

• 2+ years of experience in the payments industry.
• Hands-on experience in a technical, client-facing role.
• Strong client-facing and communication skills, with a proven ability to build trust and rapport with stakeholders.
• Solid understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman.
• Natural problem-solver with strong analytical and debugging skills.
• Ability to distill complex technical concepts and communicate them effectively to a business audience.

Culture & Benefits

• Hybrid working model with three days per week in the office to support collaboration and connection.
• High-performing culture with real ownership, fewer blockers, and impactful work from day one.
• Opportunities for career-defining growth in the fintech industry.
• Inclusive environment that values diverse backgrounds and identities.
• Commitment to accessibility in the hiring process and working environment.