Specialist, Onboarding Operations

TL;DR

Specialist, Onboarding Operations: Manages and enhances the employee onboarding journey for clients globally, focusing on compliance, documentation, and seamless experience. Focus on driving automation, ensuring data accuracy, and collaborating cross-functionally to improve operational efficiency.

Location: hirify.global (LATAM)

Salary: $26,350–$59,300 USD

Company

hirify.global is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease by making it possible for businesses of all sizes to recruit, pay, and manage international teams.

What you will do

• Manage the onboarding process for new employees, focusing on compliance and seamless documentation, including verification and preparation of employment packages.
• Take charge of the entire employee onboarding lifecycle, meeting all operational requirements and addressing employee queries.
• Work closely with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for clients and employees.
• Continuously seek and implement enhancements to the onboarding experience, anticipating and addressing evolving needs.
• Manage and maintain employee data, ensuring information accuracy, security, and compliance with confidentiality standards.
• Contribute to reporting, audits, and data integrity projects to uphold operational excellence and identify automation opportunities.

Requirements

• Extensive Operations Experience with a strong background in operational roles and a solid understanding of people operations, including employment and legal contracting.
• Proficiency in handling employment contracts and similar legally binding documents within the HR or people management space.
• Ability to excel in fast-paced, cross-functional settings, ideally within startups or high-growth companies.
• A collaborative mindset, valuing team success and demonstrating a strong sense of ownership, while working well independently.
• High proficiency in written and spoken English at business level, with a keen eye for detail and clarity in documentation and communication.
• Skilled in using various collaboration tools for effective asynchronous work, with the agility to learn and adjust to new and evolving systems.
• Ability to work autonomously and seamlessly within an international, fast-paced, hirify.global team, balancing multiple priorities and open to flexible hours to support global needs.
• Familiarity with platforms like Notion, Slack, Zendesk, and Google Workspace or similar.
• Skilled in organizing, maintaining, and updating knowledge and content resources.

Nice to have

• Additional languages considered a plus, with proficiency in Spanish highly valued.

Culture & Benefits

• Work from anywhere with flexible paid time off and flexible working hours (asynchronously).
• 16 weeks paid parental leave and mental health support services.
• Stock options and a learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events or co-working spaces.
• Empowerment to take ownership and be proactive.
• Emphasis on life-work balance, encouraging employees to prioritize family and personal needs.

Hiring process

• Interview with recruiter.
• Interview with future manager.
• Feedback.