Key Account Manager (iGaming)

TL;DR

Key Account Manager (iGaming): Drive strategic growth and manage relationships with key B2B clients in the iGaming sector with an accent on partner success, business development, and performance reporting. Focus on managing high-value partners, collaborating cross-functionally, and delivering strategic advice to enhance platform engagement.

Location: Onsite in Yerevan, Armenia

Company

hirify.global is a product company operating in the iGaming industry.

What you will do

• Develop and manage strategic relationships with key partners to drive long-term success and revenue growth.
• Act as senior point of contact for partner communications and manage escalations with a solution-oriented approach.
• Collaborate with product, marketing, and technical teams to advocate for partner needs and influence roadmap priorities.
• Prepare and present performance reviews and business intelligence reports for stakeholders.
• Provide strategic advice to partners on player conversion, retention, and platform engagement.
• Represent the company at industry events and contribute to internal best practices and partner success processes.

Requirements

• Location: Must be based in Yerevan, Armenia
• Bachelor’s degree in Business, Marketing, Communications, or related field; MBA is a plus.
• 4+ years experience in partner success, account management, or business development, preferably in iGaming or related B2B digital environment.
• Strong understanding of account management principles and customer success strategy.
• Experience with CRM platforms (Salesforce), reporting tools (Power BI), and performance dashboards.
• English: Strong verbal and written communication skills required

Nice to have

• Knowledge of additional languages.
• In-depth knowledge of online gaming, live casino products, and user behavior analytics.

Culture & Benefits

• Competitive salary based on experience.
• Supportive team and professional development opportunities.
• Health insurance and social events.
• 4 paid days off during the year.