Senior Technical Program Manager (AI)

Location: Hybrid, four days per week in the San Francisco office, United States

Salary: $198,000–$235,500 annually, with potential variable compensation, equity, and benefits.

Company

Glean develops a Work AI platform with enterprise search, an AI Assistant, scalable AI agents, SaaS connectors, flexible LLM support, and APIs on a secure, open platform.

What you will do

• Lead end-to-end product development programs from ideation and design through engineering and launch.
• Build program plans covering scope, timelines, ownership, dependencies, and execution health.
• Coordinate Product, Engineering, Design, Go-to-Market, and Customer Success teams to align priorities and unblock delivery.
• Manage major product launches, platform enhancements, and customer-facing capabilities, including rollout readiness and adoption.
• Identify delivery risks and tradeoffs while improving predictability, accountability, and cross-team visibility.
• Establish program cadences, metrics, postmortems, and lessons learned to drive operational excellence.

Requirements

• BS/MS in Computer Science, Engineering, or a related technical field.
• 8–10+ years of technical program management experience delivering complex product programs from concept to launch in fast-paced SaaS environments.
• Deep technical background in AI/ML systems, LLMs, and agents, with the ability to connect complex capabilities to product impact.
• Strong understanding of software product development, including API design, data systems, and product integration patterns.
• Ability to structure multi-quarter programs with measurable outcomes and manage ambiguity, risks, and dependencies.
• Excellent written and verbal communication skills across technical and business contexts, with a proactive and collaborative builder mindset.

Culture & Benefits

• Hybrid work with regular in-office collaboration in San Francisco.
• Medical, vision, and dental coverage, generous time off, and access to a 401k plan.
• Home office improvement, education, and wellness stipends.
• Regular company events and healthy lunches provided daily.
• Inclusive workplace committed to diverse backgrounds, experiences, and perspectives.

Hiring process

• Interview process includes a brief AI-focused exercise or discussion about designing and using AI to drive impact.