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IT Specialist
Описание вакансии
Текст:
TL;DR
IT Specialist: Providing advanced technical support across various IT systems and networks for globally distributed teams with an accent on troubleshooting hardware, software, and network issues. Focus on system maintenance, ensuring the overall health of IT infrastructure, and collaborating with cross-functional teams.
Company
Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms.
What you will do
- Provide support for hardware, software, and network issues.
- Troubleshoot and resolve escalated technical issues.
- Assist with network configurations and system maintenance.
- Administer and troubleshoot Active Directory and cloud-based services.
- Document and track support tickets using a helpdesk management system.
- Collaborate with senior IT staff on complex technical projects.
Requirements
- 3+ years of experience in a technical support or similar IT role.
- Proficiency in troubleshooting hardware, software, and networking issues.
- Experience with Windows and macOS operating systems.
- Strong understanding of networking fundamentals.
- Excellent communication and customer service skills.
