Key Account Manager (Fintech)

TL;DR

Key Account Manager (Fintech): Manage client relationships and onboarding for advanced AI-powered payment technologies with an accent on client service, strategic collaboration, and innovation. Focus on advising clients, maintaining sustainable relations, and driving fintech solutions in a fast-paced environment.

What you will do

• Manage client onboarding and document review
• Advise customers on products and services
• Establish and maintain sustainable customer relations
• Maintain and update client database
• Act as a single point of contact between merchants and internal departments
• Anticipate client needs and collaborate on action plans for innovation

Requirements

• Fluency in English and Russian
• 1+ years experience in a regulated entity or similar role in banking/payments
• Experience in client-oriented B2B roles
• Excellent communication and strategic thinking skills
• Ability to work independently and prioritize workload

Culture & Benefits

• Opportunity to shape fintech solutions in a growing company
• Collaborative and supportive team environment
• English and Spanish classes
• Reimbursement for work-related training/courses
• Hybrid work model based on mutual agreement