Senior Agent Software Engineer (AI)

TL;DR

Senior Agent Software Engineer (AI): Building and shipping best-in-class AI agents for customer interactions with an accent on complex system challenges and scalable solutions. Focus on designing AI agents that outperform human agents and integrating the latest models at scale.

Location: San Francisco

Company

hirify.global is the leading conversational AI platform empowering brands to deliver concierge customer experience.

What you will do

• Design and build AI agents that outperform human agents in managing complex customer interactions.
• Identify cross-customer trends to guide the evolution of hirify.global’s agent building platform.
• Experiment with and run evaluations on the latest text and voice models.

Requirements

• 5+ years of industry experience in software engineering.
• Proficiency with Python, Typescript, and asynchronous programming.
• Comfort digging into system failures within deep technology stacks.

Nice to have

• Prior experience working with multi-modal models.

Culture & Benefits

• Medical, dental, and vision benefits.
• Take what you need vacation policy.
• Daily lunches, dinners, and snacks in the office.