Staff AI Engineer (AI/ML)

TL;DR

Staff AI Engineer (AI/ML): Building and delivering high-performance AI features for observability tools with an accent on detecting, triaging, and resolving incidents using AI-driven capabilities. Focus on rapid experimentation, shipping scalable LLM/agent-powered workflows, and improving infrastructure quality through automation.

Location: Remote from USA time zones only

Salary: USD 174,986 - USD 209,983

Company

hirify.global is a remote-first, open-source company providing observability tools and the Grafana LGTM Stack to over 3,000 companies globally.

What you will do

• Build and deliver high-performance AI features to help users detect, triage, and resolve incidents using observability data and tools.
• Implement rapid experimentation where you quickly prototype, test, and validate LLM- or agent-powered workflows.
• Collaborate cross-functionally with data analysts, product managers, and designers to shape AI-driven product features.
• Utilize AI and automation tools to enhance product functionality and development workflows.
• Take full ownership of the AI solutions you develop, ensuring scalability, maintainability, and alignment with user workflows.

Requirements

• Strong engineering skills with solid experience building production software systems (backend and/or full stack).
• Familiarity with AI technologies and frameworks, including LLMs, prompt engineering, and building applications powered by GenAI.
• Quick iteration and experimentation mindset.
• Proven track record of delivering software that made it into production and is actively used by users.
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure) and using observability tools to understand and troubleshoot system behavior.

Nice to have

• Experience building or working with agent frameworks or multi-agent workflows.
• Experience with infrastructure/devops related tooling: Kubernetes, Docker, Terraform or similar.
• Familiarity with model fine-tuning techniques.
• Experience building observability tooling.

Culture & Benefits

• 100% remote, global culture that thrives on transparency, autonomy, and trust.
• Equity (Restricted Stock Units) for every team member.
• Investment in developer productivity, including access to modern AI coding assistants and frontier models.
• Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days.
• In-person onboarding for new hires.
• High trust, low ego culture that values outcomes over optics.