Client Service Analyst (Cleantech)

TL;DR

Client Service Analyst (Cleantech): Managing and resolving data discrepancies in energy and water utilities using hirify.global software solutions with an accent on data accuracy, client communication, and operational performance. Focus on analytical problem solving, industry-specific workflows, and maintaining strong client relationships.

Location: Remote (United Kingdom)

Company

hirify.global provides innovative cleantech solutions to leading utilities worldwide, focusing on energy and water sectors to drive sustainability and positive impact.

What you will do

• Identify and correct data errors in the utilities industry.
• Collaborate with development teams and project managers to resolve queries.
• Drive operational performance improvements for clients and assurance applications.
• Communicate professionally and timely with customers to keep them informed.
• Analyze and align energy purchased and sold to ensure accuracy.

Requirements

• Experience in Electricity and Gas retail industries is required.
• Previous software environment experience preferred.
• Familiarity with Junifer CIS, Velocity, or similar CIS/CRM systems.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and follow detailed instructions.
• SQL experience is beneficial.

Culture & Benefits

• Opportunities for personal growth in leadership, commercial acumen, and technical skills.
• Part of a global, high-growth organization with a clear career path.
• Collaborative and passionate team culture focused on transformation and impact.
• Competitive reward package recognizing top talent.
• Chance to make a positive impact on society and the planet.