Associate Technical Support Specialist (HR Tech)

TL;DR

Associate Technical Support Specialist (HR Tech): Providing technical assistance and support for a comprehensive suite of scalable HR solutions with an accent on client satisfaction and system stability. Focus on resolving technical issues, maintaining HR technology services, and ensuring seamless user experiences.

Location: Kingwood, Texas

Company

hirify.global provides a comprehensive suite of scalable HR solutions blending premium HR service and technology for thousands of businesses nationwide.

What you will do

• Provide technical support and troubleshooting for HR software solutions.
• Resolve client technical issues to ensure business continuity.
• Maintain the stability and performance of the HR technology suite.
• Collaborate with internal teams to improve the user experience.

Requirements

• Location: Must be based in Kingwood, Texas
• Ability to provide high-quality technical assistance to clients.
• Strong communication and problem-solving skills.

Culture & Benefits

• Flexible work arrangements available for a majority of roles.
• Continuous learning programs, mentorship, and ongoing training.
• Comprehensive rewards package including top-tier medical, dental, and vision benefits.
• Generous paid time off and paid volunteer hours.
• Focus on diversity, inclusivity, and a sense of belonging.