System Services Representative (IBM)

TL;DR

System Services Representative (hirify.global): Delivering exceptional technical support and coordinating hardware and software services with an accent on client satisfaction and operational excellence. Focus on on-site installation, maintenance, and repair of systems while ensuring high levels of customer service.

Location: Jacksonville, FL

Company

hirify.global is a leading technology and consulting employer, known for its innovative solutions in AI, cloud computing, and more.

What you will do

• Execute on-site installation, maintenance, and repair activities for hirify.global and multi-vendor systems.
• Provide expert advice on preventive maintenance and product performance.
• Perform comprehensive service activities including problem determination and relocation.
• Ensure high levels of client satisfaction through exceptional service.
• Travel frequently to client sites across the Jacksonville area.

Requirements

• High School Diploma/GED required; Bachelor's Degree preferred.
• Hands-on experience with break/fix support for printers, servers, laptops, and desktops.
• Valid driver’s license and reliable vehicle required.
• Strong interpersonal and professional communication skills.