Services Operations Specialist

TL;DR

Services Operations Specialist: Drafting and editing client-facing scope documentation and sales opportunities with an accent on accuracy, quality, and speed. Focus on proactively communicate key information and risk mitigation strategies.

Location: Remote

Salary: $70,000 - $85,000 a year

Company

hirify.global builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery.

What you will do

• Draft, edit, and distribute client-facing scope documentation with a focus on accuracy, quality, and speed.
• Balance and prioritize multiple internal and client deadlines, ensuring deliverables are completed quickly without sacrificing quality.
• Work within Salesforce to accurately update records, adjust pricing and hours, and manage requests.
• Take ownership of identifying and evaluating risks tied to each opportunity, making informed decisions on required approvals and risk mitigation strategies.
• Oversee version management of all client-facing documents, ensuring accurate and up-to-date scope and pricing details are communicated.
• Collaborate with teams to drive the resolution of issues early within the scope and deliverable approval process.

Requirements

• 2-5 year(s) work experience in a corporate setting.
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint).
• Proficiency with Microsoft collaboration tools (SharePoint, Teams).
• Mastery of the English language and written communication skills.
• Strong attention to detail.
• Ability to work independently and manage multiple projects.

Culture & Benefits

• Value diversity of people, ideas, and experiences.
• Encourage cross-department training and development and sponsor certifications for continued learning.
• Medical, dental, and vision insurance.
• 401(k).
• Paid company holidays.
• Paid time off, parental, and caregiver leave.