9 месяцев назад
Success Engineer
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Success Engineer: Helping customers optimize their use of with an accent on technical support and problem-solving. Focus on understanding user goals, troubleshooting issues, and creating educational materials.
Company
is a startup providing an open-source business intelligence tool that simplifies data insights for companies.
What you will do
- Talk to users to understand their goals and challenges
- Help customers design and optimize their implementation
- Guide customers in transforming data and executing queries
- Solve complex problems and troubleshoot customer issues
- Collaborate with technical communicators to create educational materials
- Serve as the voice of the customer to product and engineering teams
Requirements
- Enjoy helping people and solving their problems
- Strong technical background with 3+ years of experience
- Strong database and SQL skills
- Expertise in at least two areas: web application development, infrastructure management, or database management
Nice to have
- Experience with or other BI tools
- Experience working for an open-source product
- Fluency in multiple languages
Culture & Benefits
- Fully remote, async team with flexible work hours
- Continuous learning and complex challenges
- Empower users to unlock insights in their data
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
6 часов назад
Data Engineer (French Speaker)
5 дней назад
Solutions Support Engineer (Cloud Security & AI)
5 дней назад
Customer Success Manager (Vertica)
2 дня назад
Technical Support Analyst (Hybrid)
65 000 - 80 000CAD
6 дней назад
Senior Infrastructure Engineer (Postgres)
140 000 - 230 000$
6 дней назад