AI Support Notification Specialist

TL;DR

AI Support Notification Specialist (AI): Managing customer communications through mass email and SMS campaigns, supporting AI automation processes, and preparing reports and content with an accent on ensuring message compliance, accuracy, and delivery success. Focus on collaborating with internal stakeholders to align messaging and automation processes.

What you will do

• Create, schedule, and send mass/bulk email and SMS campaigns to customers.
• Support AI-driven automation workflows for communication and marketing.
• Prepare accurate reports and performance dashboards on campaign results.
• Write and edit articles, updates, and communication materials.
• Collaborate with internal stakeholders to align messaging and automation processes.

Requirements

• Flexibility to work 6 hours daily, with availability on weekends if needed (on-call basis).
• Experience creating and managing mass email and SMS campaigns.
• Familiarity with AI-driven automation workflows for communication and marketing.
• Ability to prepare accurate reports and performance dashboards on campaign results.
• Skills in writing and editing articles, updates, and communication materials.
• Ability to ensure message compliance, accuracy, and delivery success.