Application Technician (Cybersecurity)

TL;DR

Application Technician (Cybersecurity): Updating and maintaining applications within client environments, building test environments, and diagnosing issues with an accent on endpoint protection tools. Focus on troubleshooting hardware and software problems, providing 24/7 support on rotating schedules including weekends and overnights.

Orlando, FL (in-office position)

Company

Leader in endpoint protection technologies providing enterprise-level cybersecurity tools for servers and endpoints including Application Allowlisting, Ringfencing, and Network Control.

What you will do

• Update and maintain applications within client environments
• Build test environments
• Diagnose and troubleshoot issues
• Provide hardware support
• Handle other duties as assigned

Requirements

• Based in Orlando, FL for in-office work
• Basic knowledge and experience with computer programming and operating systems
• Excellent verbal and written communication
• Interest in cybersecurity and willingness to learn
• Pass background check and drug/substance screening (random testing every 60 days)

Nice to have

• Cybersecurity certificates (CompTIA Security+, Network+)
• Knowledge and experience in macOS 12.x and higher
• Knowledge and experience with Red Hat Enterprise Linux

Culture & Benefits

• 24/7 support to global clientele with rotating schedules (weekends/overnight shifts with notice)
• Office environment with occasional travel to company offices
• Physical demands: lift up to 25 pounds, stand/walk/climb as needed