Staff Content Developer (AI)

Location: Remote within the United States or Canada; remote work means working from your home country, with travel for in-person engagement such as department offsites, team meetings, and customer or industry events.

Annual base salary: $110,000–$160,000 USD for US-based roles; C$111,000–C$161,000 CAD for Canada-based roles, plus benefits, paid time off, equity, and applicable incentive programs.

Company

hirify.global builds cybersecurity products that help individuals and businesses secure identities, application sign-ins, devices, SaaS tools, and AI-enabled work.

What you will do

• Develop customer-facing content from research and brief through outlining, drafting, editing, review coordination, and publishing.
• Create content for lifecycle programs, enablement, multimedia, and other customer-facing channels.
• Translate complex product capabilities, workflows, and technical concepts into clear, relevant, actionable content for different audiences and customer-journey stages.
• Collaborate with subject matter experts and cross-functional partners across Product Marketing, Product, Customer Success, Customer Support, Lifecycle Marketing, and Enablement.
• Maintain content accuracy and usefulness through updates, repurposing, optimization, and retirement as products, policies, customer needs, and priorities change.
• Use customer feedback, support themes, search behavior, product usage signals, performance data, AI, and other tools to improve content and team workflows.

Requirements

• 5+ years of experience in B2B SaaS content marketing, customer marketing, or a related field.
• Ability to translate complex products, workflows, and technical concepts into clear, actionable content for technical audiences across programs, formats, and customer-journey stages.
• Strong organizational and project management skills for managing competing priorities and changing requirements.
• Self-directed, adaptable approach with the judgment to make progress independently and incorporate feedback.
• Strong editorial judgment and attention to accuracy, structure, accessibility, voice, and detail.
• Experience managing content through its full lifecycle, including development reviews, repurposing, optimization, and retirement.
• Experience using qualitative and quantitative inputs to evaluate content and guide improvements.
• History of creating practical processes, templates, or systems that improve content quality and production efficiency.

Nice to have

• Experience with content management systems, analytics tools, collaboration platforms, or AI-assisted content workflows.

Culture & Benefits

• Remote-first environment with collaboration, transparent communication, feedback, and a focus on simplicity, honesty, and people.
• Work includes challenging problems, experimentation, iteration, ambiguity, and a fast pace.
• Health benefits, dental coverage, generous paid time off, maternity and parental leave top-ups, retirement matching, and RSUs for most employees.
• Paid volunteer days, peer recognition, and a free hirify.global account.
• Employees must be ready and willing to travel for in-person engagement; frequency depends on role and responsibilities.

Hiring process

• Live interviews must be completed without AI tools; candidates may use AI responsibly during other parts of the application process.
• Successful applicants complete a background check as permitted by local law, which may include employment, reference, education, criminal, social media, and credit-history checks.
• Candidates may opt out of AI/ML-assisted application assessment through the provided process.