Banking Centre Leader II

Location: Prince Rupert, British Columbia, Canada; onsite full-time. Flexible availability for banking centre hours, including evenings and weekends, and travel to multiple banking centres within a reasonable distance.

Company

CIBC is a relationship-oriented bank providing personal and business banking services.

What you will do

• Lead a high-performing team of financial services professionals, including Leaders, Advisors, and Representatives.
• Hire, coach, develop, and support employees while creating opportunities for their growth.
• Deepen client relationships, address financial needs, and deliver a high standard of client service.
• Monitor Banking Centre business performance and implement action plans to close gaps.
• Develop community relationships and support revenue growth and market opportunities.
• Manage and minimize risk while resolving or escalating client complaints appropriately.

Requirements

• Current accreditation and good standing Mutual Funds License through the Canadian Securities Course or Investment Funds In Canada.
• Experience providing coaching and hands-on support to achieve team goals.
• Client-focused, goal-oriented, accountable, and people-centered leadership approach.
• Ability to work onsite full-time at the specified location.
• Legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.
• Flexibility to work evenings, weekends, and at multiple banking centres within a reasonable travel distance.

Nice to have

• Branch Compliance Officer’s Course (BCO).
• Branch Managers Examination Course (BME).
• Conducts & Practices Handbook (CPH).
• Wealth Management Essentials (WME).
• Certified Financial Planner (CFP).

Culture & Benefits

• Competitive salary and incentive pay.
• Banking benefits, a benefits program, defined benefit pension plan, and employee share purchase plan, subject to plan terms.
• Vacation, wellbeing support, and a points-based employee recognition program.
• Paid Purpose Day for personal growth and development.
• Inclusive and accessible work environment with employee development opportunities.

Hiring process

• Applicants may complete an attribute-based assessment and other skills tests.
• Artificial intelligence tools may be used during recruitment.
• Accommodation is available during the application process upon request.